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About

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About

Shipping & Delivery Policy

At Next Pharmaceutical, we are committed to delivering your order safely, swiftly, and in perfect condition. Please read our shipping and delivery rules carefully before placing an order.

📦 Order Processing Time

  • All orders are processed within 1-2 business days (excluding Sundays and public holidays).

  • You will receive a confirmation email with tracking information once your order is dispatched.

🚚 Shipping Methods & Delivery Time

Location Delivery Time Shipping Charges
Within Lahore 1–2 business days PKR 150 or Free over PKR 3,000
Major Cities 2–3 business days PKR 200 or Free over PKR 3,000
Remote Areas 3–5 business days PKR 300

Note: Delivery times are estimates and may vary due to courier delays, weather, or unforeseen circumstances.

🌍 Delivery Coverage

  • We currently ship within Pakistan only.

  • International shipping is not available at this time.

📦 Packaging & Safety

  • All products are packed in tamper-proof, hygienic packaging.

  • Temperature-sensitive items are handled with care and shipped under safe conditions.

❗Delayed or Missing Orders

If your order is delayed or hasn't arrived within the expected time:

  1. Check the tracking information sent to your email.

  2. Contact our support team with your order number.

🛑 Failed Deliveries

If delivery fails due to an incorrect address or recipient unavailability, we will:

  • Attempt one redelivery.

  • After that, the customer may be required to pay for reshipping.

🔁 Return & Replacement

  • Damaged or incorrect items may be eligible for replacement. See our Returns & Refund Policy for more details.

📞 Contact Us

If you have any questions about shipping or your order status, feel free to contact our customer support team at: